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Caregiver's Resource Helpline™ Subscription
Service
Caregiver's Resource
Helpline™ is an
automated voice information service,
promoting easy access, 24 hours a day, to practical “how to”
information, professional guidance and the emotional reassurance needed
to help plan and manage the care of an aging family member.
The Caregiver's Resource Helpline™ targets your message to
the growing number of seniors and adults with elderly parents, involved
in the care of an aging family member. Often unprepared, their
greatest challenge is to know what resources are available, how to find
them and what to do with them. The Caregiver's Resource
Helpline™ shortens
the learning curve and equips them with effective guidance, advice and
reliable resources to help problem-solve the most challenging caregiver
situation. Ideal users of the Caregiver's Resource Helpline™ subscription service are:
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Hospitals Discharge Planning Departments
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Employers
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Senior Citizen Organizations
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Information and Referral Services
Retirement
Associations |
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How
does it work?
Seamlessly!
Common applications through IVR (Interactive Voice Response) easily
allows programming of phone lines to link. This enables a user to
promote an existing number or a newly assigned toll-free number.
Callers to the Caregiver's Resource Helpline™ first hear your “Welcome Message”
then select from the menu to listen to customized pre-recorded messages (up to 5) and the Programs and
Topics of Interest on the Caregiver's Resource Helpline™ .
Callers can:
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Callers simply
pick up the phone 24 hours a day
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Listen to safe and practical “how to” information about caring
for an aging family member
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Connect to a
growing network of resources
and services
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Talk "live" to
subscriber and/or advertise representative for
consultation during
normal business hours
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Features
and Benefits
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Operating
24 hours/7 days a week provides convenient access to professional guidance
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Direct-connect
enables callers to speak "live" to a representative or
leave a voice mail message.
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Fax on Demand enables callers to receive printed
information
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Customized
“Welcome Message” and pre-recorded messages promotes
service and brand development
24 hours
a day
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