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Practical Pointer

Topic of Interest

Getting Private Insurance

Shopping for Insurance


Here are some things you should consider when shopping for any type of insurance:

  • Shop around. Prices can vary substantially from one company to another, even for policies with similar benefits. Get quotes from several companies before buying a policy.
  • Buy only from companies that are financially sound. Although there is no foolproof way to assess a company’s financial strength, a useful measure is the company’s financial rating by an independent rating service such as A.M. Best , Dun and Bradstreet etc.
  • Choose companies that have a good track record for customer service. The number of consumer complaints against a company is a good indication of the company’s customer service record. Your family and friends are other sources of information about a company’s customer service. Ask them if they’ve had any experience with the companies you’re considering.
  • Buy only from licensed companies. Licensed companies belong to a guaranty association that will pay your claim if your insurance company goes broke. If you buy from an unlicensed company and have a claim, it might go unpaid.
  • Buy from an agent you know and trust. If you buy insurance through the mail or by phone, ask whether the company has a local agent or a toll-free number you can call if you have questions.
  • Try to find an agent that specializes in long-term care insurance. Because of the many variables in structuring a long-term care policy, it’s important to have an agent who has the knowledge and experience to guide you through the process and help you choose the appropriate coverage for your individual needs.
  • Consider your needs. Although it’s difficult, try to anticipate what services you might need in the future and choose a policy that’s right for you.

As with any insurance purchase, it’s important to protect yourself. Follow these tips:

  • Read what you are asked to sign before you sign it. Never sign a blank application form.
  • If an agent tries to rush you, be suspicious!
  • Ask questions and take notes when you talk to an agent. These could help later if there is a dispute over what you were told about a policy.
  • Don’t buy insurance on the agent’s first visit. Invite someone you trust to be present during the second visit. An agent shouldn’t object.
  • Answer all questions on the application accurately.  Most applications are detailed and lengthy and require expertise.  Of course, the applicant and agent can sit side by side and complete together – and should do so – to ensure accuracy of info.  Omitting or falsifying information could cause the company to deny your claims or cancel your policy.
  • Do not pay cash or make a check out to an individual agent. Always pay by check or money order to the company so you have a clear record of payment. Insist on a receipt signed by the agent on the company’s letterhead.
  • Be sure you have the names and addresses of the agent and the insurance company. Know how to contact the agent and the company if you need help.

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