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Table of Contents

Practical Pointer

Topic of Interest

Vision and Hearing

 Communicating With Hearing Impaired People


  • Get the person’s attention, however, before you speak, say the persons name or gently touch their arm. This helps to focus their attention and concentrate on your words.
  • Speak slowly and distinctly at a normal loudness level. Do not shout.
  • When something is not heard or understood, rephrase, do not repeat exactly. Continually repeating the exact words may not help.
  • Help the listener by providing visual clues. Look at the listener and keep your hands away from your mouth. Do not talk while chewing or eating.
  • Keep the distance between you and the hearing impaired person from 3 to 6 feet for best listening and lip-reading.
  • Sit or stand so the light is focused on your face, not glaring from behind.
  • Eliminate as much extra background noise as possible for better speech understanding.
  • Remember that, even with a hearing aid, the hearing impaired person may not hear or understand everything you say.
  • Be ready to use pencil and paper. If you have an unfamiliar accent or you are not being understood, try writing the message.
  • Use your face, hands and body. Express your feelings about what you are saying.
  • Keep your hands away from your face while talking.
  • Recognize that hard-of-hearing people hear and understand less well when they are tired or ill.
  • Professional women e.g. nurses use bright lipstick to facilitate older person to read lips more easily.  

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